top of page

SHIPPING POLICY

We will do everything in our powers to ship within 14 business days. Shipping times may vary according to the destination. We will let you know as soon as the package was shipped and provide you with a tracking number. You may request a special delivery method, however this could include extra charges. Let us know if you have any questions and we will gladly provide further information.

RETURN & EXCHANGE POLICY

. We want our customers to be completely happy with their purchase. If you are not satisfied with your order, please contact us within 14 days of receiving your order and we will be happy to find a solution. We will replace, mend or return for a full refund, except shipping costs which we unfortunately cannot refund.

​

Please return all items in new condition, unused or damaged, in the original packaging, within 14 days, with a tracking number. Please make all returns to the address below, only after you have been given return instructions through email. 

​

Unfortunately, we cannot refund shipping and handling fees and the customer is responsible for re-shipping fees.

​

If you do decide you wish to cancel your order, please notify us within 24 Hrs of placing your order and we will refund you in full within the next 3-5 business days.

Clay Curios Logo
Contact
bottom of page